CHARLIE Stretch Satin Mermaid Prom & Formal Dress

We recommend starting with our Help Centre for instant answers to the most common questions, including sizing, delivery timeframes and ordering. 👉 Visit our Help Centre

If you still need assistance, our stylists are here to help:

• Live chat (bottom-right of your screen)
• Contact us anytime

Want extra confidence before ordering?

• Try it on virtually
• Visit our Gold Coast showroom

Our most popular styles and sizes can sell out quickly — especially during peak formal season.

If your size or colour is unavailable, don’t miss out — we may still be able to help. 

Our team can:

• Check if your size can be made to order
• Confirm priority or rush production options
• Recommend similar styles available sooner

👉 Start with our Help Centre 

or reach out via live chat for fast assistance, we’ll help you secure the best option for your event 💫

Sizing can vary between designers and styles, so we recommend selecting your size based on your body measurements rather than standard sizing.

To find your best fit:
• Use your current body measurements
• Refer to the size guide shown in the final product images

If you’re unsure, our stylists can assist with:
• Fit and fabric stretch advice
• Alteration recommendations
• Choosing the most flattering size for your shape

👉 Visit our Help Centre for guidance on how to measure and how our sizing works or contact our stylists for assistance.

Every dress purchased with One Honey is registered to your event, helping protect your look and minimise duplicates where possible ✨

Delivery timeframes depend on your selected production option at checkout.

You can choose:

• In-Stock items
• Standard production
• Priority production
• Rush production (on selected items) 

Estimated timeframes are shown before purchase.

👉 Need it sooner? Contact us to check urgent options before ordering.

Some sizes are available for immediate dispatch, while others are made to order.

• Ready to ship → dispatched quickly
• Made to order → produced based on your selected timeframe

Availability varies by size and colour — always check the options above before purchasing.