GENERAL QUESTIONS BEFORE PLACING AN ORDER:
Please read our FAQ You can also our Shipping Information and Returns and Exchanges page as all the information is contained in there.
If you want to visit our Gold Coast Showroom we work via Appointment only, YES even if you just want to have a look! ;) please book online here
QUESTIONS ABOUT SIZE:
Before you contact us please review our Size Chart information page. If you are still unsure please contact us using one of the methods below.
QUESTIONS ABOUT AN ORDER YOU HAVE ALREADY PLACED:
Please include your order number for faster service and detailed information about your enquiry. Please ensure to send photos with your email to explain your query if it is related to a product or order you have received that you need us to review.
Please call our Boutique +61 07 5602 6610 Tuesday-Friday QLD Australia time, if we do not answer you can leave a Voicemail with all your info and we will get back to you when we are free.
We are generally online Tuesday-Friday, simply click the chat box to talk to one of our team members.
SEND US AN EMAIL:
Fill in the contact form below or email email@example.com
Once you submit this form you will get an instant reply with a ticket number assigned to your enquiry if that does not come thru please try again OR email us directly on firstname.lastname@example.org
Our website acts as a Catalog of available styles, some items are in stock now, some are made to order and some are pre order, it depends on the style and size you want
Please ensure you check stock with us BEFORE ordering online as all orders need to be approved by us following the below steps
STEP 1: CALL our Gold Coast Showroom on 07 5602 6610 or contact us via LIVECHAT with the following information ready1. Dress Name
STEP 5: Please ensure you Register an Account on our website so you can easily track your orders with us.
Our customer service team generally replies to all emails within 24/48 hours during our published business days.
Please ensure you add the anti spam code before closing the window, and check your inbox/spam folder for the auto reply with your ticket number. Thank you
VISIT OUR GOLD COAST BOUTIQUE:
Book a fitting HERE via our easy online booking system, Thank You
VISIT OUR SHOWROOM BY APPOINTMENT
We are proud to be Australian owned and operated, we focus on unique exclusive Prom & Evening Dresses you won't find anywhere else!
Visit our Gold Coast Showroom by Appointment and try on our beautiful Dresses in store.
#SHOPNOWSLAYLATER options both in-store and online, so anyone can afford to look amazing on their special day!
Book an Appointment at our Showroom and take home your dream dress today.