Shipping & Returns | One Honey Boutique

ALL OTHER ITEMS DELIVERY OPTIONS

AUSTRALIA
FREE Standard Shipping on all orders over $100
$7.95 Standard Shipping (2-5 Business Days) 
$10.95 Express Shipping (1-2 Business Days)

NEW ZEALAND
$35.00 Express Post (3-10 Business Days)

REST OF THE WORLD
$35.00 Express Post (3-10 Business Days)

 

HONEY COUTURE COLLECTION DELIVERY OPTIONS
Express Post Shipping is NOT available on these items unless it specifically says so on the product description for that item only
FREE Standard Shipping on all orders over $100 (5-10 Business Days) Some delays can occur we suggest you do NOT use this method for Honey Couture styles
$20.00 VIP Courier for Honey Couture Bandage Dress Collection (3-4 Business Days)
$35.00 International Shipping for Honey Couture Bandage Dress Collection (5-15 Business Days)
 

If you require something for a special event or occasion please DO NOT leave your order until the last minute please order AHEAD of time to ensure arrival of your items, if ordering a Honey Couture item please select the VIP Postage to avoid any delays in Postage

As we now run from 3 different Warehouses some of our items are shipped direct from our Warehouses in Australia or direct from our factory overseas please read the product description as approximate shipping times specified for that product will be mentioned.

 

NOTE:

  • Please note we are an online business only, we have now closed all of our retail stores. All orders must be placed via our website.
  • Once the package leaves our care it becomes the responsibility of Australia Post or DHL, TNT or Couriers Please
  • If there is any delay on delivery due to these we are not responsible for these delays as delivery is the responsibility of the postal company
  • Delivery to areas such as WA and NT may take slightly longer due to their location
  • All items in the Honey Couture Collection are shipped within approximately 5-10 Business Days UNLESS you select the VIP Courier Shipping Method at checkout
  • We are not responsible for any missing packages if the courier or postal company shows it as being successfully delivered
  • Approximate Shipping times are counted as Business Days only and starts from when the order is processed and shipped by our team not when it is placed
  • Honey Couture items cannot be sent via PO Box please use a full address
  • Bulky items such as Tanning Equipment and Machines, Shoes, Boots, Round Towels, Yoga Mats will incur a shipping fee and need to be delivered to a business/home address no Po Box address.*
  • Some delays may occur during peak times including sale events and long weekends or public holidays or after these have occurred
  • We reserve the right to change the postal method on any order if we feel there is a risk of the stock being lost or stolen in the post
  • International orders are sent via Australia Post or DHL Couriers or ePacket
  • International orders for Honey Couture collection are sent via DHL or TNT or ePacket
  • Australian customers can set up a parcel locker for deliveries (excluding VIP courier) please click here for more info

CUSTOMS CHARGES

Customers can be charged for buying & importing product into their country.

One Honey Boutique does not take responsibility of any customs or import fees that may occur once the parcel reaches its destination country, the recipient must cover these changes. Please note One Honey Boutique does not collect or handle any tax charges or fees. If you have any queries regarding tax you may have been charged, please contact DHL Express & your local customs office.

Unfortunately, we have no control over these charges, and cannot tell you how much these would be, as these fees vary widely from country to country. We recommend contacting your local customs office prior to ordering ANYTHING online, so you are not surprised by any unexpected charges.

If you are unsure please speak to us on Live Chat OR send us an email via our contact us page.

We are happy to assist and answer any questions you may have about a particular item or shipping cost of if you require an additional size.

Please ensure to provide the product title, colour and size info so we can assist you with accurate information.