Shipping Information
At One Honey, we've streamlined the process to make your shopping experience easy and efficient. Whether you're ordering a stunning Formal Dress or browsing our collection of Sunglasses or Wedding Dresses online, our ordering process is designed to ensure you find the perfect item for your special occasion.
Shipping Process
Step 1: Contact Us
To reach out to One Honey or seek assistance, please use our contact form. For a swift and efficient response, we kindly request that you complete all the required fields in the form.
Step 2: Stock Confirmation and Order Approval
Once you've provided us with the necessary information, we will check our stock to confirm its availability for your event. If it's a match, we'll approve the order and send you an order confirmation for checkout.
Step 3: Place Your Order
With our approval in hand, you can place your order via our website. Don't forget to include your Event Name/Date in the checkout notes so we can register your purchase.
Step 4: Confirmation and Registration
After placing your order, you will receive a Tax Invoice & Email Confirmation from us. We will also register the item for your event, ensuring it's reserved just for you. Dress Registration.
Step 5: Register an Account
We recommend registering an account on our website. This will help you easily track your orders with us, ensuring you stay updated on your delivery.
Step 6: Tracking and Delivery
Once your order is ready for dispatch, we will send you the tracking information via email. This allows you to monitor the delivery and anticipate its arrival.
Shipping Costs
| Location | Item Type | Regular with Signature | Express with Signature | Handling Time | Approximate Shipping Time |
|---|---|---|---|---|---|
| Australia | Sunglasses | $9.95 | $11.95 | Same or Next Day | 1-3 Business Days |
| Australia | Formal Dress | $29.95 | $39.95 | 1-10 Business Days | 2-7 Business Days |
| Australia | Wedding Dress | $49.95 | $59.95 | 1-10 Business Days | 3-10 Business Days |
| International | All Items | Priced on Application | Priced on Application | Varies by Country | Varies by Destination |
International Shipping
We offer international shipping to the following countries:
-
New Zealand
-
United States of America
-
Canada
-
United Kingdom
For accurate quotes, please contact us with your address and items you wish to order.
Additional Information
-
Shipping timeframes vary for different products.
-
Before placing your order, please consult with us via Live Chat to confirm delivery times. If we're not online, feel free to use our contact form.
Authority to Leave Service
Our trusted courier partners may utilize an Authority to Leave service when delivering your order, provided they assess that the delivery address has a secure location for parcel placement without requiring a signature. In such instances, One Honey Boutique cannot be held responsible if the parcel goes missing. Unfortunately, we cannot issue refunds or resend the parcel under these circumstances.
Order and Processing Time Frames
Any order or processing time frames quoted will only begin once your order is fully approved and security verification has been completed to our satisfaction. All days are quoted in business days.
Important Notes
-
We do not ship orders to PO or APO boxes via international postage.
-
Once your package leaves our care, it becomes the responsibility of the delivery agent or courier company.
-
For remote areas, such as far North QLD, WA, and NT, delivery may take slightly longer.
Contact Us
If there are any questions regarding this shipping policy, you may contact us