Care Instructions
WHEN YOU RECEIVE YOUR PACKAGE
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If you're getting a School Formal Dress, it's a great idea to have a parent or guardian present when you open your delivery
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Maintain personal cleanliness, avoiding deodorants, tanning lotions, or moisturisers that may stain or affect the fabric
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Take off jewellery before handling the dress to prevent snagging the fabric of your dress
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Ensure your hands are nice and clean and dry
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Try on your dress once to check the fit and then hang it appropriately
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Ask someone to help zip you in and out of your dress or lace your corset, most dresses require you have the assistance of another person to put on
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Avoid trying on your dress repeatedly to keep it in perfect condition for your special event, especially if its a tight fitting stretch fabric or delicate
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Keep all tags attached to your dress, including any special packaging
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If you need to exchange your item, you have 2 days from receiving it to contact us
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Please review our returns policy first to ensure your full price item meets our return requirements
GENERAL CARE INSTRUCTIONS
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Avoid spraying perfume onto your Dress
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If your Dress features a Corset, do not over tighten it as it could damage your Dress
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Always have someone else zip and lace you into your Dress; do not over-lace your Dress as it could be damaged by doing this
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Get help with zipping or lacing to avoid strain on delicate closures, invisible zippers and beadwork to zip edges
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When choosing a Clutch Bag, make sure it is smooth underneath and hold it away from your Dress
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Keep Silky Gowns away from Sequin or other materials that could snag on your Dress
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When storing your Dress, consider double-looping the straps or using the hanging ribbons (except if the straps are beaded)
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Store your dress in a cool, dark place if not worn for some time
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We suggest ordering one of our breathable protective Garment Bags from our Gold Coast Showroom or via our website
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Your Dress may require steaming before your event to ensure it looks perfect; some fabrics may crease during transport/shipping
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Please ensure you only used distilled water in your steamer
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When steaming your Dress, steam from the inside out, top down
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Avoid steaming or hot ironing areas with glued-on embellishments like beads, sequins, or glitter, as this may cause them to loosen the glue or fall off
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Steam your dress a few days prior to your event and let it hang in a safe space
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Follow care tag instructions when present, if none do not dry clean your Dress; spot clean with a damp cloth
CHIFFON
- Delicate, sheer fabric made from silk, rayon, and synthetic materials like nylon
- Known for its ethereal quality, lightweight texture, and flowy nature
- Often chosen for evening wear and bridesmaid dresses to add a whimsical touch
JERSEY
- Versatile knit fabric crafted from materials like cotton, wool, or blends (polyester, linen, silk, or rayon)
- Loved for its warmth, flexibility, and softness
- Ideal for evening wear due to its stretchy composition and flattering drape
- Easy to travel with as it has limited folding and creasing
SATIN
- One of the most delicate materials, more care needs to be taken due to this
- Luxurious fabric made from silk, rayon, acetate, nylon, or blends
- Features a smooth, glossy surface that elegantly drapes over the body
- Preferred for formal evening gowns, emanating sophistication and grace
SEQUIN
- Dazzling embellishments made from plastic or metal, carefully applied atop various fabrics
- Adds glamour and sparkle to evening gowns made of cotton, silk, wool, or synthetics
- Glitter or Sequin Dresses are designed to be super sparkly; some Glitter/Sequin loss can occur, and this is not considered a fault
GLITTER
- Commonly featured on Formal and Prom dresses, brings an enchanting shimmer to your attire
- These tiny reflective embellishments, crafted from plastic or metal, adorn the dress, creating a mesmerizing sparkle that catches and reflects light
- Glitter or Sequin Dresses are designed to be super sparkly; some Glitter/Sequin loss can occur, and this is not considered a fault
TULLE
- Ultra-fine, sheer fabric composed of silk, nylon, polyester, or rayon
- Recognisable by its hexagonal holes and commonly used in top dress layers
- Provides volume, texture, and an ethereal quality to formal wear ensembles
- If your gown has many layers these all need to be individually steamed and fluffed so the gown sits correctly